We prepared an Office Administrator resume sample that you could use as a reference. Applied charges and payments to patients accounts daily to ensure accurate patient accounts. Scheduled appointments and mastered the EMR system to make for fast retrieving of clinic files. Ensured that all SOX compliance controls were implemented and followed for cash deposits and other financial transactions to prevent a cost intensive audit. 1. Oversaw clinical documentation prior to billing to confirm accuracy of all information for SOX compliance and timely receipt of insurance reimbursement. Reviewed and appealed unpaid and denied claims. Maintain records pertaining to clients in a confidential and secure manner, Prepare and submit reports per regulatory agencies' requirements, Answer telephone and give information to callers route call to appropriate official place outgoing calls, Greet visitors, ascertains nature of business, and alerts CEO or appropriate person of visitor, Record minutes of meetings including daily leadership meeting, Med Executive meetings, and Governing Body meetings, Make copies of correspondence or other printed matter, Supervise daily operations of switchboard and the switchboard staff, Ensure the compliance and credentialing files are current on all medical staff, under supervision of the Medical Director, Greeting and registering patients in a prompt and pleasant manner, determining their needs and responding accordingly, Ensuring that patients complete required paperwork, Answering incoming phone calls, handling multiple lines and problems concurrently, Electronically routing incoming scanned correspondence, At least 2 years of medical office experience in a primary care office setting with patients of all ages, to include handling a large quantity of patient phone calls and determining their priority, Experience scheduling and messaging using an electronic health system, Sound knowledge of medical office procedures, Ability to read and write with correct grammar and spelling, Ability to handle multiple telephone calls which may include emergency situations and the ability to determine priority when scheduling patient appointments, Provide patient care in orthotic soft goods, Evaluate selected orthotic needs of patients, Complete and maintain accurate documentation of patient care provided, Complete administrative tasks as assigned, Provide patient follow-up for selected patients, Perform ordering and receiving and other inventory tasks as assigned, Maintain a safe, clean and orderly work environment, Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements, Subject to limitations imposed by state and/or local law, Hand skills necessary to use laboratory tools safely and effectively, Ability to discern individual needs of patient, Successful completion of Mastectomy training, Successful completion of compression stocking training. For a medical office manager, for example, this could include something like Easy Clinic. - Choose from 15 Leading Templates. Answer phones courteously and promptly at all times; confirm and schedule appointments. Interacted with patients and other physicians regarding all facets of the medical practice such as answering the phone, scheduling appointments, check-in and check-out, Coordinated additional testing and verified preauthorization with other healthcare providers and insurance companies, Documented all phone calls and patient interactions relevant for patient files, Facilitated and managed problem-resolution and issue escalation, Managed the funds and accounts of the medical office and ensured that all bills were paid without any delay making certain specific timelines were followed, Assisted in implementing a new Electronic Medical Record system, Secured patient demographic data and healthcare information and maintained strictest confidentiality by ensuring compliance with HIPPA and Good Clinical Practice guidelines, Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations, Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff, Operated office equipment such as voice mail messaging systems, and used word processor, Interviewed patients to complete documents, case histories, and forms such as intake and insurance forms. Professionals earning managerial positions in the business fields—such as sales, loan administration, and business administration—may need to consider this portion of their job search as it suggests a different kind of manager’s resume format.. This way, you can position yourself in the best way to get hired. sample of medical office administrator resume. Resume Samples > Health Care and Social Services Resume Samples > Medical Office Administrator Resume Sample. Performed outpatient services such as registering patients, obtained relevant information and reason for visit, verified insurance authorizations and obtained PCP referrals, administered vitals (weight and blood pressure), scheduled appointments and collected copays. Verified various types of insurances for every incoming patient and requested approval if necessary. Handled phones, answered inquiries, and scheduled appointments appropriately. Authorize drug refills and provide prescription information to pharmacies. Reported all employees hours for payroll semi-monthly accurately and in a timely manner. Oversee daily medical office operations managing a staff of 10 employees. Another Medical Office Manager resume template; Karen Brown Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: info@dayjob.com. Maintained accounts receivable to reflect no more than 14% in arrears on a quarterly basis. Retrieved patient clinical information from physicians for insurance authorizations. For your own resume, it may also be beneficial if you can list “IT troubleshooting.” Medical Administrative Assistant Ex Resume. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Use Indeed library of free Administrative resume examples and templates. Document billing information; obtained personal medical history; prepared new patients chart. A stand-out Medical Office Administrator resume will show your future employer that you can prioritize and multitask, thrive in a dynamic working environment, and liaise with multidisciplinary healthcare personnel. Created a caring and warm environment; greeted patients and visitors; maintained clear communication with staff, chiropractors, patients, and other visitors, Recorded patients' medical history, vital statistics, or information such as test results in medical records. Sasha Sanders. Managed the day to day operations of the office. The Medical Office Administrator for a 5 physician and 11 employee specialty medical practice. Assisted patients with forms and questions regarding the appointment. Attended workshops and seminars to maintain up to date knowledge of insurance billing processes. Research all billing issues; label x-rays and save data in excel format; perform clerical duties. Customize Resume… Hard skills refer to industry-specific skills or software. Answered phones, directed calls and took messages for Doctor, Maintained and updated files, mailing and database system, Inventoried and ordered office and medical lab supplies and equipment. - Instantly download in PDF format or share a custom link. Contacted patient's insurance companies and managed financial information. Medical Administration Assistance • Studied anatomy, medical terminology, and medical coding and billing as part of six-month medical administrative assistant program after completing the coursework for a year-long medical coding and billing program. Medical Office Administrator Job Summary: We are looking to hire a successful candidate who has a degree in healthcare administration or business administration or a related field. • Worked full-time while completing academic work in medical coding & billing, consistently Background. Total P&L responsibility, including A/P and all financial matters. Coordinated with doctors and registered nurses to develop care plans for patients. Download Medical Office Administrator Resume Sample as Image file, Receptionist / Administrator Resume Sample, Medical Office Receptionist Resume Sample, Senior Office Administrator Resume Sample, Front Office Medical Assistant Resume Sample, Verifying accuracy of patient demographics, Responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts and maintenance of patient records in accordance to Hanger compliance policies, scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks, Scheduling patient for the proper appointments, to include scheduling lab tests, immunizations, skin procedures, IUD removal/insertion, lactation consults, Newborn Observation Exams, physical therapy and psychology, Printing, pulling and distributing paper encounter forms, Maintaining an orderly, neat, clean and professional front desk area and waiting room, Following HIPAA confidentiality, privacy and security rules and HCC policies when handling protected health information, Excellent communication skills (written and verbal), Experience with EMR implementation and workflow analysis, Master’s degree in health or business administration, Minimum of 5-7 years of management experience in an ambulatory setting, 5+ years of Management experience in an Ambulatory setting, Master’s Degree in Business Administration or Health, 2+ years of related experience; 1+ year of Management experience, Previous Office experience in a health care setting, Familiarity with Medical Terminology, Insurance, and Billing, Experience with multi-specialty practices as well as experience with unions, 5-7 years of management experience in an ambulatory setting, Report Clinic employee hours to Payroll Department accurately and timely, Ability to key 50 words per minute preferred, Knowledge of state, federal and regional collection and reimbursement laws where applicable and Accounts Receivable (A/R) and cash collection principles, Excellent organizational skills and ability to manage multiple tasks, Ability to key 40 words per minute with accuracy preferred, Understanding of medical reimbursement and terminology and a complete understanding of general office duties, Proficient computer skills including Windows based office technologies (ex. 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