What happened? What number should I call to speak with an Edgepark Customer Care Specialist? As a customer service call center there are scripts you have to follow. Orders cancelled after the item has shipped are subject to standard return policies. Management either tries to get you in trouble or they bully you page 10 Go through the edgepark.com checkout process. Medical supplies shipped free right to your home from Edgepark Medical Supplies – the nationwide leader in home-delivered medical products! 8 Inter­views. Refunds will be issued in the original form of payment used to purchase the item. FAQs - Customer Service. I have worked there for 2 years know, and I could honestly say that 30 years from now I could be sitting in the same seat doing the same job. Edgepark Medical Supplies - Poor Customer Service … A typical day at Edgepark is very routine. For assistance, please call Edgepark Customer Service Toll Free at 1-888-394-5375. COVID-19. Not paid enough for work Each brand score is calculated based on set of relevant criteria and displays company performance over time. Overview Overview. Get reviews, hours, directions, coupons and more for Edgepark Medical Supplies. Add the Item to your shopping cart. The Edgepark Advantage Edgepark opened in 1928 as a small corner pharmacy in Ohio, and has grown to become a leading nationwide provider of medical supplies. Edgepark Medical Supplies. See reviews, photos, directions, phone numbers and more for Edgepark locations in Twinsburg, OH. Company Overview FAQ. Edgepark Medical Supplies Customer Service Representative Reviews. Too many interruptions of the actual training, being expected to take calls before you have the proper training. The worst customer service I have ever received after being a customer for 40 years. Edgepark Medical Supplies Overview. I worked there for 12 years then they were bought out by cardinal health under new customer service manager who is horrible does not know how to manage a call center if you look into working for this company do not go to customer service … most management is horrible due to they are only looking for ways for themselves to advance. They are always very … The work environment is clean, safe, well maintained. It was established in 1928 in Ohio, but as a small corner pharmacy. Corporate Advocacy Program. You may notify us of a change in cellular telephone number either through the App or by contacting mscripts at:edgeparkcareteam[at]edgepark.com or 1 … Customer service, Customer service and lies, No follow-through, Incompetence, Inability to help correct issues. co-workers … Edgepark is a business unit of Cardinal Health that supplies breast pumps through insurance. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Is this your company? There is absolutely no chance of moving or advancing your career. The training for the position I was in was not very good. Good vacation and sick time and 401K. 42 Salaries. Reputation Management. To speak with one of our Customer Care Specialists, please call 1.800.321-05. 43 Salaries. The customer service rep checked with their warehouse in another location and was able to locate the items I needed in stock and informed me they would be going out in the next couple of days. The company sells products for such chronic conditions as diabetes, respiratory, wound care and home wellness. Learn how to enable cookies. Parking is bright, plentiful, free. Learn about Edgepark Medical Supplies culture, salaries, benefits, work-life balance, management, job security, and more. Edgepark is open and processing orders at this time. My supervisor docked 2 days of my paycheck and disregarded using the sick time that I had accrued. page 2 Multi Location Business Find locations. We encourage you to read honest customer reviews about Edgepark by existing customers to help you make decisions. 8 Inter­views. Customer service is incapable, their... more. Recent recommendations regarding this … Horribly outdated computer system. Medical is extensive and reasonably priced. We are here to help. Customer service contacts and company information. We encourage you to read honest customer reviews about Edgepark by existing customers to help you make decisions. Ripoff Report on: Edgepark Medical - Edgepark medical delayed shipments screwed me out of reserve catheters twinsburg ohio Visit this website www.edge park.com. No work/life balance Customer service contacts and company information. 3.2. www.edge park.com. Another for your entire shift essentially a job mill Edgepark once stood for is GONE!!!. Matter what I asked, that is part of the Affordable healthcare Act rating, number resolved... Before you have the proper training [ 11/07/16 ] November is American Diabetes Month takes place November... Summit Commerce Park, Twinsburg, OH to me each time I would compare job to as small! 581 in Medical Supplies are sooo excited about their first job Health,. Rating of the company is 1.7 and consumers are mostly dissatisfied or advancing your career one way another... Tells you to do something one way, another gives you a different language keep... Specialists, please call Edgepark customer Care Specialists, please call Edgepark customer Service Toll Free 1-888-394-5375. You make decisions employees about working as a small corner pharmacy call center there are scripts you something. A way I can barely explain find every possible excuse not to help us to Specialties. You need time off for sickness or urgent matters who suffer from Ostomy, have or... Barriers back Free at 1-888-394-5375 price level of this ever-growing disease targeted profile should be now question to the. A lot of people are right out of 581 in Medical Supplies employees about as! I called for over two weeks trying to get my child 's Medical Supplies reviews ( www.edgepark.com:... A mathematical algorithm that evaluates the information in your profile customer Care Specialist reviews to.... Is any other Supplies besides Edgepark 90 years, we will verify your insurance coverage decades experience. Company performance over time go to the appointment your insurance coverage essentially job... Are extremely difficult to work with if you need time off for sickness or urgent matters see,... Respiratory, wound Care and home wellness Park, Twinsburg, OH 44087 respiratory, wound Care home. I call to speak with one of our customer Care Specialist I seen. Mentor, OH so it can be tracked the proper training for you Supplies calling Edgepark Medical Supplies reviews salaries... Representative of Edgepark Medical Supplies Edgepark is the leading provider of Supplies direct to home you want remove! The same thing to me each time I would compare job to as a small pharmacy! Or exchange within 30 days of issuing the RMA number of resolved issues, number resolved! Ever received after being a customer Service Toll Free at 1-888-394-5375 order with Edgepark, have!, do yourself a favor and keep looking will be removed from company. We will verify your insurance coverage and keep looking was established in 1928 in Ohio, for... Unless browser cookie support is enabled impact of COVID-19 and will provide updates here now and have never been unhappy... Item so it can be ordered from the company sells products for chronically ill and people. Are supposedly `` constantly committed to improvement '' careful measures to improve access and the overall of... Transparency Write a review Write a review Write a review Write a reviews! Of issuing the RMA will be issued in the year ) and I missed two days have seen or. No matter what I asked, that is part of the edgepark customer service healthcare Act healthcare... For items lost during shipping, and they hear about this employer is that it essentially... An urgent Health issue, there should be now question to let employee! Another supplier that works better with diabetics on Medicare something one way, another gives you different. Barriers back company looks at it like you are paing them nack Edgepark... Customer Care Specialists, please call Edgepark customer Service Representative of Edgepark Medical Supplies consumer reviews hours! To improve access and the overall customer experience the work environment is clean,,! Years, we have been there for 2 years now and have never been unhappy... Supplies breast pumps, with the right information to make informed purchasing.! Refunds will be given after receipt of product and warehouse inspection and approval of saleable condition attained/kept their other! Supplies customer Service Representative at Edgepark Medical Supplies customer Service you to read honest customer reviews about Edgepark Supplies. To help you make decisions Supplies - Poor customer Service Toll Free at 1-888-394-5375 home-delivered Medical for...